Like any tech media, we have a habit of giving you a buy link to an online store. However, online tech shopping centers like Amazon or Fnac-Darty have to deal with the current difficulties. The employees of these signs denounced last week the health risks they run for lack of protective equipment. Here is an inventory of the situation of the delivery of non-essential products in France.
Since last Saturday, Amazon has stopped delivering non-essential products to France and Italy. While the testimonies of its French employees multiplied relayed by Bruno the Mayor who had denounced “unacceptable” pressures, the American giant had been caught in the turmoil of the debate concerning the pre-square of basic necessities. An example of this debate remains the books. The Minister of the Economy was worried about whether or not the bookstores could remain open as well as the unfair competition (the fact of being able to deliver in mass of books) exerted by the company of Jeff Bezos.
Anyway, some Amazon workers last week planned the possibility of exercising their right of withdrawal, believing that the sanitary conditions were not met to work. This balance of power has largely contributed to tipping the scales in favor of exclusive delivery of priority products. Consequence since Sunday, it is no longer possible to order books, connected objects or lingerie on the Amazon site.
The issue of deliveries in confinement time is an essential question for e-commerce. Although growing, this sector has crossed the “historic milestone” of 100 billion euros, with an increase of more than 11%. Since the start of the coronavirus crisis, e-commerce has done even better, with sales up 15%, “says influential consulting firm Escal Consulting.
The Fnac site, for example, saw online purchases increase by 350% on its website. His partner Darty has not been outdone since he has recorded an increase of 200%. On the business side, the Fnac-Darty group had just had an encouraging start to the year with interesting figures in terms of on-site sales, something quite unusual for a slack period after the holidays. From then on, online sales seem to have taken over thanks to the sale of PCs, tablets, printers, webcam and even headphones.
This is obviously the question of the transmission of the virus in contact with the deliverers or even the cardboard which is problematic. Although scientific studies estimate that the virus would survive only 24 hours on cardboard, precautions are currently taken in the area of deliveries. For example, Rue du Commerce has stopped delivering to relay points but continues to deliver to homes via Colissimo and Chronopost. Chronopost delivery is also offered from 150 euros. The company also offers a “Recovery Pack” which allows you to try products for a year.
As for the Electro Dépôt brand, it has closed the doors of its shops but it remains active online since it is possible to order on its website. The shipping costs for all small products that weigh less than 30 kilos are now 1 euro. But the most important news came from La Poste. The latter has indicated that it will only deliver mail three days a week from March 30. Chronopost and UPS will nevertheless continue to provide their delivery service.
Like other online stores, it is now impossible to make a withdrawal in store at Darty, Fnac, CD Discount and Boulanger. These stores have closed their stores as well as their numerous relay points in France. The only solution is home delivery, but delivery times are likely to be extended. For the FNAC-Darty group for example, repairs will only take place for interventions deemed important (problems of cold, cooking and washing). The brand also gives priority to the elderly and the homes in which large families live. “We move primarily among large families and isolated elderly people,” said a spokesperson, adding: “As the situation evolves day by day, we can again change these rules”.
CDiscount, overwhelmed by orders, has also extended its delivery times in recent days. “We are now announcing deadlines of three to five days”, explains a spokesperson who underlines: “We have made the choice not to recruit too much labor in our warehouses so that they are not too dense” .
And you, are you used to the delivery of tech products? Do you buy online rather than in store?