For several days, Windows 10 users have been having big problems with an update pushed by Microsoft. Installation of the patch stamped KB4532693 removes all shortcuts and files stored on the desktop in some, when others see all their settings and the icons of the Start menu reset.
For the most unlucky, this corrupt update simply prevents them from starting their PC, with in some cases the display of a blue screen.
Microsoft, obviously aware of the difficulties encountered by its users who have come in large numbers to complain on its forums, is currently looking for a solution to resolve the problem.
Soon a patch?
When questioned by WindowsLatest, the Microsoft support team said that the engineers were working on the problem in order to find a solution as soon as possible. At the moment, no information is available on the availability of a new patch.
Meanwhile, Microsoft support workers recommend creating a new user account in Windows to manually transfer data from the temporary user directory to the new profile and deleting the temporary profile.
The other, more radical solution to work around the problem is to manually uninstall the update and temporarily pause Windows 10 updates until a fix is found.