Minister Albayrak said that they are followers regarding the commitments made by the banks.
Treasury and Finance Minister Berat Albayrak stated that citizens who encounter banks' unconsistent application can transfer their situation to the complaints lines of the Banking Regulation and Supervision Agency (BRSA).
Commenting on his Twitter account, Albayrak emphasized that the banks will be followers of their solidarity commitments to business and citizens.
Albayrak said, “All of our citizens, who are faced with contrary to commitments, can transfer their status to the BRSA's complaint lines.” used the expression.
COMPLAINT CHANNELS FOR CITIZENS
In the infographic in the sharing of Minister Albayrak, “Our citizens, who have found a situation contrary to the support commitments given by the banks in the fight against Kovid-19, will be able to obtain information by submitting their status and reaching a solution by submitting their status to the BRSA communication channels.” expression was used.
In the infographic, contact and address information is given for citizens who will apply with a petition, “https://ebulten.bddk.org.tr/esikayet/“It is also stated that online complaints can be made at.
On Twitter, it can be filed with the label “HmbSocialMedia”. The call center number that can be used for the complaint was announced as “0850 222 23 35”.