Shop & Drive began to reduce a number of outlet activities to prevent the spread of Covid-19.
– Automotive retail owned by PT Astra Otoparts Tbk, Shop & Drive will reduce the number of outlets / shops operating in order to prevent the spread of Covid-19.
The temporary suspension of a number of outlets starting from March 25 yesterday to April 9, 2020, is in line with government instructions to avoid public activity.
Astra Otoparts Retail Division Head, Indra Nugraha, said this was done as a form of support for the government's efforts and Shop & Drive's commitment to always focus on providing the best service in the midst of the corona virus.
“This step is taken not only to protect the safety and health of employees from the spread of the Covid-19 virus, but also to consumers and the wider community in general,” Indra said in an official broadcast.
“But we will continue to provide the best service for consumers who are the top priority, by continuing to open a number of outlets with normal operating hours, so that consumers can always drive safely and comfortably,” Indra said.
Indra hopes that Shop & Drive can be the right solution in caring for a vehicle, especially an emergency solution if it suffers from harsh batteries for its loyal customers.
Keep opening several outlets in each region, it is believed that Shop & Drive can help meet the needs of consumers for car maintenance, such as oil changes, batteries, shock absorbers, to tune ups.
Nevertheless, Shop & Drive still considers the safety and health of employees and customers by making the following rules:
1. It is recommended not to make physical contact with mechanics
2. Do not allow mechanics to access the interior area of the vehicle
3. Consumers are required to operate all functions that are in the vehicle when needed mechanics
4. Take independently supporting documents in the vehicle such as, warranty card and so on.
Meanwhile, Call Shop & Drive services 15-000-15 will remain loyal to serve consumers for 24 hours. With this service consumers can enjoy home services services such as Battery & Oil Home Delivery.
This service will deliver your battery or oil order, and make a replacement at home without having to visit an outlet with free delivery and change. (dp / MTH)