At the beginning of the year we saw how Amazon recognized privacy issues with Ring. Jeff Bezos' company recognized in a letter to senators from the United States that employees had improper access to user recordings. An important security breach which added to another problem discovered by the Electronic Frontier Foundation (EFF): Ring's application to manage its connected ringtones were sending user data to third parties.
The problem was important, given the sensitivity of the filtered information: we talked about data that facilitates personal identification, such as name, location and email address. Now, Ring, company under Amazon's umbrella ensures that so that a similar situation does not happen again, review the security settings on your products.
The data collected by the Ring app they were sent to analysis companies and other corporations They had the source of their business on social networks (Facebook was one of them). This cocktail of ingredients did not take long to explode and has forced this policy change.
The first step we saw with the update of the Ring app for iOS and Android that integrated a new Control Center with which to improve the security and privacy of the user. A first step that, despite the announcement of the official blog, did not stop the problem of privacy and data collection.
“Like many companies, Ring uses external service providers to evaluate the use of our mobile application, which helps us improve functions, optimize the customer experience and evaluate the effectiveness of our marketing”
The study in which the EFF notes that Ring has been collecting and selling sensitive information, has caused Ring to come to the fore to offer a solution. And it has been through a statement to the CBS in which through a spokesperson, affirm that users will be free to join or not, to the program which facilitates the transfer of data to third companies.
The problem is not only that the Ring app has shared user data, although according to the company they are only for “appropriate purposes”. The problem is that the collection has gone further, since although the company offers a list of third parties with whom it has agreements, This list does not show all the companies involved.
The answer, as they claim in the CBS, has been lukewarm, since instead of end the data tracking and transfer system, have opted for the intermediate solution (which should arrive in the future) so that it is the user who decides whether or not to participate in the transfer of their data.