Barry’s staff gathered in small groups and took turns sitting on “hot chairs” to listen to the rest of the people talking about them.
Do you ever want to know what your coworkers say about you when you’re not around? Entrepreneur Nathan Barry does and he thinks his employees should too!
Barry (28) is the founder of ConvertKit, a rapidly growing email marketing company in the US market. Twice a year, his staff will gather in small groups and sit in “hot chairs” in turn to listen to the rest of the people talk about themselves. After 10 minutes, they have 5 minutes to ask questions and answer questions.
Barry says: “Our goal is to create a culture of direct feedback. Most of the time, the company’s 35-person team interacts with each other remotely from platforms like Zoom or Slack very important.”
The above is just an example of Barry’s desire to increase connectivity and transparency. Young entrepreneurs also do this throughout ConvertKit’s entire business, including marketing or payroll policies.
Back in 2013, when ConvertKit was founded, Barry set up a blog to write a lot about the company and even share ConvertKit’s financial situation on a website updated in real time.
Barry’s approach has brought positive results after 7 years of operation. Last year, ConvertKit’s sales increased to nearly $ 10 million, more than double that of 2016. They also made the list of 5,000 fastest-growing private companies in the US at No. 72. Barry also appeared in the 30 Under 30 list of business magazines Inc.
The 28-year-old believes that being open and frank communication is the key to his success. According to him, ConvertKit internally started applying the “unwanted feedback” policy because he had personally experienced its benefits and wanted everyone to do the same.